SHIPPING INFORMATION
Welcome to verse! These terms and conditions outline the rules and regulations for the use of our store, located at www.versethestore.com.
SHIPPING INFORMATION
1.1 At verse, we strive to process and ship your orders in a timely manner while providing transparent shipping options and rates. Please review the following shipping information to understand how we handle your orders:
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PROCESSING TIME
1.2 Orders are typically processed and dispatched within 1-3 business days of payment confirmation, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly longer. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
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SHIPPING METHODS AND RATES
13 We offer a variety of shipping options to accommodate your needs:
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Standard Shipping: Estimated delivery within 7-10 business days.
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Expedited Shipping: Estimated delivery within 5-7 business days.
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International Shipping: Shipping rates and delivery times vary depending on your location. Please note that international orders may be subject to customs clearance procedures, which can cause delays beyond our control.
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Shipping rates are calculated based on the weight and destination of your order. You can view the shipping rates for your specific order during the checkout process before completing your purchase. Please note that shipping charges are non-refundable.
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SHIPPING RESTRICTIONS
1.4 We currently ship to addresses within India and select international destinations. Please ensure that the shipping address you provide is accurate and complete to avoid delays or delivery issues. We are unable to deliver to P.O. boxes or APO/FPO addresses at this time.
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ORDER TRACKING
1.5 Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your order by clicking on the tracking link provided in the email or by logging into your account on our website and accessing the order details page.
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DELIVERY ISSUES
1.6 In the event of a delivery issue or if you have not received your order within the estimated delivery time frame, please contact our customer support team for assistance. We will work with our shipping carriers to resolve any issues and ensure that your order is delivered to you as soon as possible.
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CONTACT US
1.7 If you have any questions or concerns about shipping, please don't hesitate to contact our customer support team at support@versethestore.com. We're here to help you with your shipping needs and provide assistance whenever necessary.
Thank you for choosing verse! We appreciate your business and strive to make your shopping experience as seamless as possible.